The Reykjavik EDITION

James

family_with_children

1.0

The hotel hosted a private party until 130am placing shattering base through the building even on the 4th floor the noise was unbearable. When asked to reduce the volume /base at 12am they were not sympathetic to request. A lovely stay ruined by putting a party over a basic need to “sleep” in a hotel. Request of refund denied by property instead an offer to stay again without issues to make up for it? Once is enough.

Reviewed from

Janie

couple

10

Lovely hotel, very comfortable and welcoming. Almost luxurious for Iceland. Full service, and the cafe and restaurant went beyond expectations as far as quality. Good views on some sides. We loved the spa!

Reviewed from

OLuwatosin

couple

7.0

Nice but pricey

Reviewed from

wang

Solo traveller

1.0

When I checked in, I was told that the room upgrade would cost approximately €140 and would be deducted from my deposit. However, my final bill shows about €280 in upgrade fees. I’m really upset about this. I called The Reykjavik EDITION, and they told me that €140 was the price for one night, so the total upgrade fee for two nights would be about €280. However, I told them that this couldn’t be correct, because when I signed the document at the front desk, they showed me that the upgrade was €70 per night. I checked it twice with them, face to face. Because of that, the total should not be €280. The staff member on the phone said she would send me the document I signed to prove that €280 is the correct price, but so far, I haven’t received anything.

Reviewed from

Danielle

couple

6.0

They told me the fries were gluten free and only changed their mind after I ate them all. Ended up in the ER.

Reviewed from